Organizational change is a serious undertaking. Read John Kotter’s eight-step proposal. Think, then, about your own organization and based on your knowledge and experience of it, which one or two first steps are most crucial for successful change and why?

Organizational change is a serious undertaking. Read John Kotter’s eight-step proposal. Think, then, about your own organization and based on your knowledge and experience of it, which one or two first steps are most crucial for successful change and why?