“In healthcare, change has become the new normal” (Hilton, 2017)
Leading and managing change and innovation is one of the key concerns for current and future healthcare managers, and is essential to meet the significant challenges ahead for healthcare organisations.
This assignment takes the form of a 3000-word case study analysis. During this assignment you are required to:
Introduce your case study detailing the change or innovation that you have implemented (or seen implemented).
Outline the problem that was to be addressed, commenting on any wider contextual issues.
Discuss the management process, including problem-solving and decision-making approaches.
Discuss the challenges of implementation and the tools used to tackle the challenges (e.g. people management approaches, the role of emotional intelligence)
Use a specified model to reflect on your experiences/observation of the chosen change/innovation implementation.
Throughout, please demonstrate critical analysis in the consideration of the management approaches and the use of evidence in decision-making. Contemporary evidence should be used throughout the discussion, and particularly when reflecting on whether any improvements could be made to your change management approach in the future.
Learning objectives to be assessed:
1) Demonstrate an in-depth understanding of the nature of healthcare organisations and the process of management.
3) Critically consider a range of management approaches and reach a decision considering the most effective approach to people management and evidence the integration. of emotional intelligence in your decision making
4) Pose feasible and professional solutions to complex healthcare management problems and reflect on their own practice.
Hilton, K (2017) Leading Change? 7 Principles to Guide Your Work. Institute for Healthcare Improvement (IHI), 27th January 2017. [Accessed: 18th November 2018]
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