Identifying Performance Indicators

Write a 1,050- to 1,400-word paper in which you cover the following:

Outline how you would design an employee performance appraisal system for your organization. It must be a comprehensive system, not simply an annual written evaluation.
Using the job description, discuss how the work described would be evaluated using your proposed performance appraisal system. Are you looking for behaviors? Results? Can the work described be quantified? How can “intangibles” such as “provide good customer service” be measured?