Section 3. Organizational analysis (5+ full content pages)
A. Basic description of the company. Include in your discussion the following:
1. The companys mission. How has the mission evolved over time?
2. Characteristics of the company leadership, culture, size in
sales, number of employees, total assets, geographical locations, age.
3. The companys pattern of past objectives and strategies. How
successful has the company been with its chosen strategies?
4. The companys improvement/change initiatives (e.g. Six Sigma, SQM,
TQM, Lean Manufacturing, JIT, Process Reengineering, High Performance Work Teams, Assessment using Malcolm Baldrige National Quality Award Criteria, ISO 9000, ISO 14000,
Benchmarking, Balanced Scorecard, etc) What are firms previous & current impact/success of
improvement initiatives? How do these improvement initiatives align with the strategic leadership or the firm.
