You are a manager at a call center. The company frowns upon phone calls and texting during work hours. You have looked the other way a few times, but it has started to get out of hand. You need to write a memo reminding everyone that private phone and text message use on company time is viewed as a violation of the companys code of ethics.
Write a 1-page memo in which you address the situation, emphasizing the violation of the companys code of conduct.
In your document, you should:
Ensure the memo is clear and brief.
Choose language to match the purpose and tone for the situation and audience.
Format the memo accurately and according to the details in the textbook.
Create an effective opening that establishes goodwill without obscuring the message.